To access voicemail
1. Press the Messages button on your phone to access your voicemail box, or dial 5001 if
you can not identify the voicemail button.
2. If you subscribe to multiple mailboxes, a list of mailboxes may appear. Select the mail box
you want to access.
3. When prompted, enter your voicemail pin, and then press #

To access another person’s mailbox
1. Dial 5000.
2. When prompted, enter the other person’s extension number.
3. Enter the voicemail PIN of the other person’s mailbox, followed by

Setting Up Your Mailbox
The first time you log in to your mailbox you are walked through recording your name for the
directory and recording your personal greeting.
The name recording is for the dial-by-name directory, so when someone enters the first
three letters of your last name, it will play back your name recording.
The greeting plays when your mailbox is reached. It is very important to make a custom
message, as many callers will not leave messages at mailboxes that have generic greetings.

Alternate Greetings
Your mailbox supports multiple greetings for different scenarios like business trips and
To record an alternate greeting
1. From your mailbox, press 6 for greetings, and then press 1 to record an alternate greeting.
2. When prompted for the greeting number press 2 for your next alternate greeting (1 is your
default greeting).
3. After your recording is completed, select the active greeting by selecting option 3 in the
greetings menu.

Voicemail Tree
On the next page you’ll find a voicemail tree showing what to dial for each option in your